Whether they’re called loyalists, advocates, or ambassadors, these are the individuals all great brands find a way to nurture. One of the most effective ambassador programs I’ve personally experienced is Volvo’s Overseas Delivery (OSD) Program—a unique initiative that combines car buying with a Scandinavian travel adventure. It’s a compelling case study in how brands can foster passion through personalization, exclusivity, and immersive storytelling.
In Pursuit of Consumers!
Recently, I had the good fortune to attend this year’s Direct to Consumer Wine Symposium (DTCWS) in Monterey. The event was chock-full of insightful sessions, thoughtful discussions and tangible takeaways. All that, and starting each day to the sounds of seals and seagulls wafting through that brisk seaside air…